We're fighting debit card fraud
Our automated fraud detection center may call you
To protect your account, we monitor your debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.
If we suspect fraudulent debit card use, we'll be calling you to validate the legitimacy of your transactions. We wish we could call you personally, but we believe it is more important that we can respond quickly to help protect your debit card from fraud 24/7. Your participation in responding to our call is critical to prevent potential fraud and avoid restrictions we may place on the use of your card.
Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct
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In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions. Here are some additional tips on protecting yourself from debit card fraud.
1. Unless absolutely required for a legitimate business purpose, avoid giving out your:
2. In stores and at ATMs, always cover your card and PIN, and watch for:
3. Online, you should never respond to unsolicited emails that: