Privacy Policy

Franklin Savings Bank recognizes and respects the importance of maintaining the privacy of our customer's personal financial data. Because of our interest in protecting privacy, we continually examine the operating practices and procedures of our organization. Franklin Savings Bank has adopted the following Privacy Statement that describes how we safeguard the privacy of our customers.

Recognition of Our Customer's Expectation of Privacy

Franklin Savings Bank recognizes that our customers expect and deserve privacy and security for their personal and financial matters. Franklin Savings Bank is committed to taking any reasonable necessary steps to maintain standards and procedures designed to protect the misuse of this information.

Use, Collection and Retention of Customer Information

We will collect, use and retain information about our customers only where we reasonably believe it would be useful (and allowed by law) in administering our business, and providing products and services and other opportunities to our customers. We use information to (1) protect and administer our customers' records, accounts, and funds; to (2) comply with certain laws and regulations; to (3) help design or improve our products and services; and to (4) understand the financial needs of and provide quality products and outstanding service to our customers.

Maintenance of Accurate Information

Franklin Savings Bank has established practices to provide our customers with financial information that is accurate, current and complete in accordance with reasonable commercial standards. Customers are encouraged to notify the bank immediately if they receive information regarding their relationship with the bank that they believe to be inaccurate.

Limiting Employee Access to Information

The importance of confidentiality and customer privacy is addressed in our employee handbook and the "Code of Conduct" signed by all employees of Franklin Savings Bank. Our employees are trained to not give information to anyone in a manner that would violate any applicable law or our Privacy Policy. Information is available to our employees on a "need to know" basis so they can do their jobs.

Protection of Information

Appropriate security standards and procedures are maintained to help prevent unauthorized access to confidential customer information.

Restrictions on the Disclosure of Account Information

Franklin Savings Bank will not reveal confidential customer information to third parties except in the following instances:

• The information is provided to any affiliate of the Bank that may now exist or hereafter be established;
  
• As necessary to effect, administer, or enforce a transaction requested or authorized by the consumer;
  
• To service or process a financial product or service requested or authorized by the consumer;
  
• To maintain or service the consumer's account with us, or with another entity as part of a private label credit card program or other extension of credit on behalf of such entity;
  
• With consent or at the direction of the consumer;
  
• To protect the confidentiality or security of your records pertaining to the consumer, service, product or transaction
  
• To protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability;
  
• For required institutional risk control or for resolving consumer disputes or inquiries;
  
• To persons holding a legal or beneficial interest relating to the consumer or to persons acting in a fiduciary or representative capacity on behalf of the consumer;
  
• To provide information to insurance rate advisory organizations, guaranty funds or agencies, agencies that are rating you, persons that are assessing your compliance with industry standards;
  
• To your attorneys, accountants, and auditors;
  
• To our attorneys, consultants, accountants, and auditors;
  
• To the extent specifically permitted or required under other provisions of law and in accordance with the Right to Financial Privacy Act of 1978 (to law enforcement agencies including government regulators;
  
• To a consumer reporting agency in accordance with the Fair Credit Reporting Act;
  
• In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit if the disclosure of nonpublic personal information concerns solely consumers of such business or unit;
  
• To comply with Federal, State, or local laws, rules and other applicable legal requirements;
  
• To comply with a properly authorized civil, criminal, or regulatory investigation, or subpoena or summons by Federal, State, or local authorities; or
  
• To respond to judicial process or government regulatory authorities having jurisdiction over you for examination, compliance or other purposes as authorized by law.
  

Ending Customer Relationships

When you end your customer relationship with us, or when we end our customer relationship with you, we will treat the information we have about you as if you were still our customer.

If you have any questions regarding our privacy statement, you may write to us at:

• Franklin Savings Bank
  Attn. Security Officer
  P O Box 825
  Farmington, ME 04938
  

Or, we can be reached by telephone at: 207-778-3339